Contact Us
Last updated: July 19, 2026
We are here to help with sales, shipping, returns, warranty claims, and general questions. Reach out using the contact information below and a member of our team will respond as soon as possible.
Contact Information
Business Name: Karavan Trailers / Karavantrailers
Phone: 917 897 7887
Email: Contact@karavantrailers.shop
Hours of Operation
Monday – Friday: 9:00 AM – 6:00 PM Eastern Time
Saturday – Sunday: Closed
Messages received outside business hours are answered on the next business day in the order they are received.
What to Include in Your Message
- Order number (if you already placed an order)
- Trailer model or SKU
- Delivery zip code
- Photos of any damage or issue (for warranty/returns)
- A phone number where we can reach you
Sales Inquiries
For help choosing the right trailer, questions about specs, or volume pricing, send us an email or call during business hours. We can recommend the best model based on your payload, towing vehicle, and intended use.
Shipping and Delivery Support
If you need to schedule delivery, update your shipping address, or report a carrier issue, contact us as soon as possible. For fastest service, include your order number and the carrier name in your message.
Returns and Warranty
For return requests or warranty claims, please review the Refund & Returns Policy first, then email us with your order number, photos, and a description of the issue. Do not ship anything back without return authorization.
Contact
Karavan Trailers
Phone: 917 897 7887
Email: Contact@karavantrailers.shop